Job Bank

Group Sales Manager
Newark, NJ
New Jersey Symphony Orchersta
Full Time
Posted October 16, 2019
The Group Sales Manager is responsible for the development and execution of a multi-faceted group ticket sales campaign. In addition, the Group Sales Manager will be a key component in the creation of a young-professionals program at the NJSO. This position reports to the Director of Patron Services.

Core responsibilities:
• Creating a business plan to generate group ticket sales revenue.
• Consistent daily outreach to different market segments.
• Acting as a resource to the patron services team.
• Attending networking events to generate sales leads.
• Developing a specialized ticketing program for patrons between the ages of 21 and 40.

Duties and Responsibilities

• Develop group ticket segments such as corporate, tourism, university and alumni, resident communities and others to increase audiences and support marketing department revenue goals.
• Follow up with past clients in order to renew their orders for another season.
• Proactively call, email and set appointments in an effort to generate new clients and revenue streams.
• Develop a sales pipeline report to report out on sales prospecting efforts.
• Target opportunities to push promo-code opportunities in the market.
• Liaise with third-party ticket vendors for promotional offers around targeted concerts.
• Be an avid networker willing to generate new relationships to help grow sales opportunities.
• Represent the NJSO at events with a direct tie to group ticket sales revenue generation.

• Research local organizations to understand the current marketplace and programs available for prospective patrons between ages 21–40.
• Provide recommendations to marketing team for how this program should operate.
• Develop relationships with key locations in and around NJSO venues, to create events/meeting hubs for these patrons either before or after performances.
• Collaborate with Development and Education & Community Engagement departments where applicable in further developing this targeted program.

OTHER (10%)
• Actively support Director of Patron Services in the call room when needed.
• Maintain positive and productive relationships with NJSO patrons, staff, musicians, media vendors and consultants.
• Contribute as an active member of the marketing team, developing marketing strategies to meet institutional objectives; attend and actively participate in weekly supervisor and team meetings.
• Stay within a given budget for all marketing initiatives.
• Code invoices for payment and reconcile with finance data.
• Serve as marketing department representative at concerts and meetings.
• Perform additional projects as assigned.


• Only applicants with the correct background will be contacted.
• Must be able to physically work in our Newark, NJ, office.
• Must be able to work evenings, weekends and some holidays; and provide own transportation to multiple NJSO performance venues.
• Must be authorized to work in the US without sponsorship.

Salary and Benefits: The NJSO offers a competitive salary and benefits package but does not offer relocation expenses.

Hours: Full time. Expectation is to work business hours, between 8 am and 6 pm. Additional evenings and weekends are required, specifically for working concerts in multiple locations throughout northern New Jersey and promotional on sales.

The New Jersey Symphony Orchestra is an equal opportunity employer that welcomes and values diversity, inclusion and equity in all forms.

How To Apply

Please send electronic resume and cover letter with salary requirements to: Julia Escueta-Acosta Director of Patron Services New Jersey Symphony Orchestra
Deadline: Nov 15, 2019