Job Bank

Assistant Manager
New Brunswick, NJ
Mason Gross Performing Arts Center
Part Time
Posted July 20, 2022
Rutgers, The State University of New Jersey, is seeking a Assistant Manager for the Mason Gross Performing Arts Center to provide customer service, event management, supervisory, and administrative support. This is a C4-Casual part-time position. $15/hour. Full academic year commitment is required with option for annual reappointment upon mutual agreement.

Duties and Responsibilities

This is an on-your-feet managerial position. It is more a customer service based and less a clerical based position. Its primary focus is to provide additional managerial support and presence in the absence of the full time C1 Operations Manager and Program Coordinator.

Provides customer service support by upholding unit customer service protocols and policies during business hours and at performances as well as the execution of student staff duties in the positions of House Manager, Usher and Operator as needed

Provides event management support by acting as on site manager and liaison for student staff, departments and patrons in the absence of a C1 supervisor at Mason Gross events at MGPAC and NBPAC

Provides supervisory support by supervising/training student staff during business hours and at performances; administrative support by managing informational materials including, preparing, processing, and controlling records, reports, and documents such as parking requests, donation packs, bulletin boards, end of day financial reports, records management, and event reporting.

Provides administrative support by managing informational materials including, preparing, processing, and controlling records, reports, and documents such as donation packs, bulletin boards, financial reports, records management, and event reporting.


This position requires box office experience within a performing arts venue or an equivalent combination of customer service or management experience.

A working knowledge of any of the live performance arts – theater, dance, music - or an arts organization is a huge plus.

Candidate must be willing to work unusual and variable hours, including evenings and weekends.

Candidate must have a car to transport the materials needed between our venues on different campuses.

Candidate must have strong interpersonal communication and customer service skills, including cash handling and Microsoft literacy, esp. Excel/Word.

Candidate must also be independent, problem-solving, detail-oriented, dependable, and the ability to observe, assimilate, and take direction are essential.

Preference will be given to candidates who have experience working in a similar role in a multicultural university setting, have knowledge of Tessitura ticketing software or similar ticketing software.

How To Apply

Applications must be submitted via the Rutgers Job Posting online.
Deadline: Aug 07, 2022

Action Alerts

ACT NOW – Contact NJ legislators re continued pandemic relief for arts & culture

S2800/A4233 was recently introduced to support New Jersey’s creative industries with $70 million of federal American Rescue Plan (ARPA) funds still available to the State of New Jersey.

Cultural organizations were among the very first to close and the last to reopen when pandemic restrictions eased. Most continue to struggle financially with decreased revenue as audiences have not yet returned to pre-pandemic capacity levels. Earlier federal funding has long since expired.

Funds will provide grants to nonprofit and for-profit arts and cultural organizations through the New Jersey Economic Development Authority (NJEDA) to recoup lost revenue due to the COVID-19 pandemic, and help...
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Support the Creative Economy Bills
The U.S. Congress is currently considering seven bills that will support the creative industries in recovery. Many offer ways for federal agencies to expand services and opportunities to benefit individual artists and cultural organizations.

Together, these bills map a new, more equitable and impactful policy landscape for creative businesses and workers and, if passed, would improve the lives of all Americans by expanding opportunity for creative workers and boosting the U.S. economy.

Please ask your member of Congress to cosponsor any or all of these bills.
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