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Duties and Responsibilities

This is an on-your-feet managerial position. It is more a customer service based and less a clerical based position. Its primary focus is to provide additional managerial support and presence in the absence of the full time C1 Operations Manager and Program Coordinator.

Provides customer service support by upholding unit customer service protocols and policies during business hours and at performances as well as the execution of student staff duties in the positions of House Manager, Usher and Operator as needed

Provides event management support by acting as on site manager and liaison for student staff, departments and patrons in the absence of a C1 supervisor at Mason Gross events at MGPAC and NBPAC

Provides supervisory support by supervising/training student staff during business hours and at performances; administrative support by managing informational materials including, preparing, processing, and controlling records, reports, and documents such as parking requests, donation packs, bulletin boards, end of day financial reports, records management, and event reporting.

Provides administrative support by managing informational materials including, preparing, processing, and controlling records, reports, and documents such as donation packs, bulletin boards, financial reports, records management, and event reporting.