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Duties and Responsibilities

Main Duties:
• Assist Operations Director in managing the priorities of day to day needs and activities.
• Operational Assistant for events and rentals: Knowledge of all operational items in the venue is essential - coordinate time with Production to learn the projector, etc. and troubleshooting checklist. Work with FOH and Operations Coordinator on event planning and setups configurations.
• Improvement on our digital filing system and developing calendar and facility schedule improvements for effective communication in scheduling.
• Provide administrative and operational support Operations Director and maintain rental file, and parking and cleaning schedules as directed.
• Be a friendly and efficient first point of contact for the public and visiting professionals, offering information about performances, workshops and events.
• Establish and maintain good relations with audience members, visiting companies, artists, organizations and all visitors

Planning:
• Contribute to the operations team with timely scheduling, rental agreements, and calendar updates.
• Inputting updates as directed by the Operations Director to all internal documents, such as the EAP, Operations Strategic Plan, ADA plan, and Operations Handbook.

Management:
• Manage the facilities and its resources data entry.
• Be prepared to cover shifts in the event of illness, holiday, staff shortage, etc.

Site Management:
• Supervise room setups for conferences, meetings, receptions, and special events.
• Scheduling and implementation of facility improvement projects

Health and Safety:
• Report any notifiable accident or near misses to the relevant authorities.
• Maintain and follow-up on any health and safety issues as directed.

Internal Relationships:
• Maintain positive working relationships with visiting artists, staff, volunteers, teachers, and members of the board.

External Relationships:
• Maintain positive working relationships with the officers and members of fellow arts organizations, chamber of commerce, and local community leaders.
• Maintain positive working relationships with relevant arts organizations, advocacy groups, associations and professional bodies.

Other:
• Undertake other duties, as requested.