Job Bank

Student Services Associate
Berkeley Heights, NJ
Wharton Arts
Part Time
Posted August 10, 2023
The main goal of the Student Services department is to provide efficient, friendly, and timely customer service to both current and prospective families, and to facilitate relationships between families and instructors. As such, you will be expected to provide support to the Director of Student Services.

· 25 hours per week - Some nights and weekends required, schedule to be determined in coordination with Director of Student Services and Director of PAS
· Salary $24,400/year, benefits eligibility

Duties and Responsibilities

• Respond to all inquiries via phone, email, online and/or in-person and provide information about classes, lessons and WA’s programs. Conduct follow-ups consistently and as appropriate.
• Speak with new students regarding available teachers, classes, ensembles or camps (requiring a full understanding of all program offerings, teacher styles, etc.) in consultation and collaboration with the Director of Student Services and Performing Arts School Director.
• Inform faculty members of any new students in a timely fashion, following up when necessary.
• Accurately enter registration information in ASAP, WA’s registration software.
• Help maintain faculty schedules in the online registration system and schedule studio space for faculty.
• Process cash, checks and charges for tuition and registration fees.
• Follow up on overdue invoices on a regular basis.
• Manage submission of invoices and receivables from Public Partnerships.
• Compile, create, and print programs for all PAS events in Microsoft Publisher in a timely manner.
• Work with faculty and Director of Student Services ensuring all recitals are scheduled in a timely fashion twice yearly
• Other tasks as assigned


Education, Skills and Behaviors Required
• Bachelor’s Degree in Music or Performing Arts preferred
• Arts administration experience preferred
• Detail oriented person who takes pride in their work
• Ability to meet internal deadlines and stay on track with multiple assignments at once
• Excellent social skills and customer service skills
• Excellent problem solver and strategic thinker
• Reliable, responsible, and punctual
• Independent worker, yet eager to function as a member of the team.
• Works hard to establish and maintain relationships with families beyond administrative work

How To Apply

Please email resume and cover letter to