Job Bank

Senior Visitor Assistant
Hamilton, NJ
Grounds For Sculpture
Full Time
Posted February 22, 2023
Grounds For Sculpture is seeking a full time Senior Visitor Assistant to join our team. The Senior Visitor Assistant reports directly to the Manager of Guest Services and is responsible for daily Guest Services operational tasks, assisting visitors with excellent customer service, working on administrative tasks, training new Guest Services staff, and assisting with events held at GFS.

Duties and Responsibilities

Grounds For Sculpture (GFS) is at the beginning of a long path toward building a more equitable, diverse, and inclusive (EDI) institution. We are looking for individuals, at all levels of the institution, who are interested in joining us on this journey of intentionality and public accountability. This path broadens our workforce (board, staff, volunteers), expands our artist selection and acquisition practice as well as strengthens our internal and external communication systems, networks and norms.

Grounds For Sculpture is seeking a full time Senior Visitor Assistant to join our team. The Senior Visitor Assistant reports directly to the Manager of Guest Services and is responsible for daily Guest Services operational tasks, assisting visitors with excellent customer service, working on administrative tasks, training new Guest Services staff, and assisting with events held at GFS.

Duties and Responsibilities
• Welcome all visitors into Grounds For Sculpture, assist with crowd control, and answer all visitor questions with the highest level of customer service at the desks and around the park.
• Collect payment for entry and process membership with accuracy.
• Familiar with all aspects of Altru, (point of sale) directly related to Guest Services.
• Support the Museum Shop by assisting with and producing sales by providing exemplary customer service, possessing, and sharing knowledge of product lines and the sculpture park, and providing merchandise guidance and recommendations to guests.
• Greets buses / groups and assist with parking & traffic control.
• Attend all docent, exhibition, and staff trainings and maintain knowledge of current material and exhibitions.
• Assist with training new Visitor Assistants and act as a mentor to new staff.
• Assist with morning set up and evening closing tasks as assigned.
• Safely operate golf carts, trams, and ADA vehicles.
• Provide docent and Access Mobile tours.
• Serve as an ambassador for Grounds For Sculpture to help foster a culture of inclusion for all members, donors, volunteers, and guests.
• Administrative tasks including Call Center, live chat, responding to information emails (info@groundsforsculpture.org), brochure inventory.
• Complete grounds and exhibition checklists regularly.
• All other duties as assigned.

Requirements

Requirements
• High school diploma
• 2 or more years work related experience in a related field
• Must be willing to work evenings, weekends and be flexible with schedule; willing to work in various temperatures
• Demonstrate respect and inclusiveness to all employees, embracing differences
• Excellent communication and customer service skills
• Excellent computer skills including database and POS system knowledge
• Spanish fluency encouraged
• Basic computer knowledge
• Comfortable with public speaking
• Grounds For Sculpture requires all new hires to be fully vaccinated* for COVID-19 prior to the first date of employment. As required by applicable law, Grounds For Sculpture will consider requests for reasonable accommodations. *2 doses of Pfizer or Moderna, 1 dose of J&J

GFS is stronger for the diverse ideas, lived experiences, passions and skill sets of our staff. To that end, we offer equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

How To Apply

Compensation & Benefits: Hourly Rate: $18.00 Full Time (Non-Exempt) Benefits: Grounds For Sculpture offers a benefit package including: 403b plan with a discretionary match, medical benefits, dental and vision benefits, paid time off, company paid holidays, company paid life insurance, long term disability and ADD benefits. Interested in applying? Please apply directly through our website and must include a cover letter: www.groundsforsculpture.org About Grounds For Sculpture https://www.groundsforsculpture.org/about/mission-strategic-vision/ Grounds For Sculpture (GFS) is a 42-acre not-for-profit sculpture park, arboretum, and museum, founded by the late artist and philanthropist Seward Johnson. Featuring nearly 300 contemporary sculptures by renowned and emerging artists in a beckoning landscape, Grounds For Sculpture combines art and nature to surprise, inspire, and engage all visitors in the artist’s act of invention. In addition to its permanent collection, Grounds For Sculpture offers rotating special exhibitions in its six indoor galleries, rich educational programs, and dynamic family events. Located in Hamilton, New Jersey, Grounds For Sculpture.