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Duties and Responsibilities

Membership
 Manage relationships and fulfillment with/for PEAK Members.
 Manage the database records of Members.
 Act as a liaison with those individuals to ensure they have all the details needed to attend.
 Call Membership prospects and urge them to become Members.
 Write and mail thank you notes to the individuals who attend.
 Work with caterers to plan, prepare and manage expenses for seven post-performance receptions.
 Manage the Members’ Desk in the lobby prior to each PEAK performance.
 Report to and work closely with the Director of ACP.


Communications and Marketing
 Assist with development membership and marketing efforts for PEAK Performances and College of the Arts departments as directed.
 Create and deploy email blasts through MailChimp
 Develop and post engaging social content in accordance with the communications calendar on platforms including Facebook, Instagram, Twitter, YouTube and LinkedIn
 Identify digital outreach opportunities for upcoming performances
 Coordinate and implement on-site social posting at key events, at times in the evenings or on weekends
 Work closely with departments to capture institutional content and develop creative storytelling campaigns
 Conduct target membership and audience research and support specialized outreach plans
 Maintain departmental communications calendar
 Assist with Word Press website updates
 Coordinate and enter content for the website Playbill for each PEAK production
 Track and measure the effectiveness of development membership and marketing initiatives, including email and direct mail
 Report to Marketing and Media Director

Community Engagement and Outreach
 Work closely with Community Engagement efforts and outreach initiatives
 Coordinate and distribute posters and materials in Montclair and surrounding communities
 Attend weekend and evening events
 Assist with College of the Arts marketing efforts
 Responsibilities will include other duties as required by the department.