Job Bank

Director of Operations & Community Programs
Newark, NJ
New Jersey Symphony
Full Time
Posted January 25, 2024
The New Jersey Symphony seeks a full-time Director of Operations & Community Programs to join a high-performing team of six. This position also works closely with the Artistic Operations Team.

The Director of Operations & Community Programs role offers high-level experience in all aspects of chamber music program operations. There are regular opportunities to collaborate with senior leadership, funders and major donors as well as to engage with a vibrant community of professional musicians.

This role has the primary responsibility for the operations of the New Jersey Symphony’s nationally-recognized traveling chamber music program – Community Partners (CP).

Duties and Responsibilities


• Collaborate closely with musicians and the Artistic Planning Team to develop new programming for external partners and internal events, in alignment with the Symphony’s mission and
strategic plan.
• Lead the development and communication of the CP program strategy.
• Collaborate closely with the Development Team to plan, coordinate, evaluate and report on grant-funded community engagement offerings.
• Lead the cultivation of new relationships with community stakeholders to increase earned revenue.
• Execute client contracts, including negotiation of pricing and terms.
• Prepare and extend service offers to New Jersey Symphony musicians and substitutes in a timely manner. Work to strategically engage the full CP musician roster.
• Schedule events and rehearsals for Community Partners engagements. Coordinate logistics and communicate them to musicians and staff.
• Chair the Community Partners Task Force to adjudicate issues and propose new policy.
• Participate in labor negotiations with musicians’ union, as needed.
• Reconcile invoices, track expenses and maintain updated financial information throughout the season. Project budget needs for future projects and seasons.
• Oversee musician payroll process and interdepartmental chargeback reports.
• Manage music distribution, collection and general organization of the chamber music library.
• Other duties as assigned.



• Minimum three years’ administrative experience in an arts organization or educational setting.
• Strong working knowledge of standard Microsoft Office applications. Experience with OPAS (Orchestra Planning and Administration Software) and/or databases helpful, but not required.
• A demonstrated understanding of the needs of professional musicians and how to support them to perform at their best.
• A broad base of knowledge of chamber music repertoire.
• Demonstrated success with chamber concert production.
• Passion for making Western classical music accessible to new and diverse audiences.
• Excellent written and verbal communication skills.
• High level of organization and professionalism.
• Excellent interpersonal skills.
• Strong attention to detail and ability to work on multiple projects simultaneously.
• The discipline to work independently, but also the ability to function as a member of a team.
• Bachelor’s degree or equivalent combination of education, training or interest in classical music, music education or related field.


Many functions of the job will be performed during the evenings and on Saturdays and Sundays, as the New Jersey Symphony’s Community Partners Program schedule dictates. Currently, all New Jersey Symphony employees work on a hybrid basis splitting work from the office and work from home. There is a required minimum of two in-office days per week for this role.

Access to an automobile and a valid driver’s license are required, as this role requires extensive travel throughout the 21 counties of New Jersey. Frequently, venues are not directly accessible via public transportation and materials including music binders, brochures, music stands and the like must be transported to the various field sites. The employee must be able to lift 20 pounds; additionally, the employee must be authorized to work in the US without sponsorship.

How To Apply

SALARY AND BENEFITS The salary range for this position is $60,000–$70,000, commensurate with experience. The New Jersey Symphony offers a generous benefits package including health, dental, insurance options and pension. Relocation reimbursement is not offered for this position. TO APPLY: Please email a cover letter, resume and contact information for three professional references to Marshell Jones Kumahor, Vice President of Education & Community Engagement at with “Director of Operations & Community Programs” in the subject line. No phone calls, please.